This case study aims to explore how KnowVisory Global helped a leading US-based real estate company overcome payroll inefficiencies and build a more reliable, scalable, and streamlined payroll process. It also highlights the measurable impact of outsourcing payroll management to a trusted partner.
Introduction
Our client is a US-based real estate company that focuses on the development, construction, and management of luxury apartment communities. They generate revenue by delivering premium residential services across multiple locations.
Due to the increasing complexity of managing payroll internally, the client experienced frequent timesheet discrepancies, delayed bonus processing, and administrative inefficiencies in tracking absences and overtime. These challenges not only created additional workload for HR and managers but also led to payroll inaccuracies that impacted employee satisfaction and compliance.
To overcome these hurdles, the client partnered with KnowVisory Global and leveraged our Payroll Processing and Administration Services to ensure accuracy, timeliness, and operational efficiency.
The Problem
The client faced recurring issues in managing payroll internally:
- Unmatched Timesheets: Frequent discrepancies in employee punch-in and punch-out records required manual intervention.
- Overtime Monitoring: Employees working beyond the standard 8-hour threshold needed close review to prevent errors.
- Absence and Leave Verification: Accuracy in sick leave, vacation time, and meal breaks required consistent oversight.
- Bonus File Preparation: Delays in bonus processing often disrupted payroll cycles.
These challenges increased administrative overhead and exposed the organization to risks of payroll inaccuracies, employee dissatisfaction, and inefficiency.
Decision to Transition
Recognizing these hurdles, the client looked out for an experienced outsourced payroll partner. They needed:
- A reliable team with expertise in Workday payroll systems.
- The ability to manage confidential payroll data with utmost accuracy and discretion.
- Cost-effective support that avoided the expenses of recruiting and training an internal payroll staff.
KnowVisory Global’s proven expertise in outsourced payroll processing made us the partner of choice.
The Challenge
Managing the client’s payroll system involved multiple challenges:
- Consistency & Accuracy: Every timesheet had to be reviewed and corrected for 100% accuracy.
- Time-Sensitive Deliverables: Payroll reports, reconciliations, and bonus files needed to be processed on time every cycle.
The Solution
We implemented a structured payroll management system that helped in:
Managing Unmatched Timesheets
Employee time punches were reviewed daily to identify discrepancies. Any issues were immediately communicated to managers via email. This ensured accurate and up-to-date records of all employees.
Overtime Monitoring
Detailed midnight overtime reports were generated to track employees exceeding the standard 8-hour daily shift. All changes were reported to managers promptly.
Absence & Timesheet Verification
Vacation, sick leave, and meal break records were downloaded and reviewed regularly. All details were verified directly with the client’s HR representative. This reduced errors and ensured reliable payroll inputs.
Duplicate Hours Check
Cross-checks were conducted across reports to identify any duplicate hours recorded. These entries were flagged and corrected before payroll finalization, eliminating risks of overpayment.
Bonus File Preparation
Monthly bonus files were prepared with precision and uploaded securely into Workday. This streamlined process ensured bonuses were processed on time without errors or delays.
Seamless Communication
Queries were addressed promptly through Microsoft Teams, and finalized payroll reports were uploaded directly into Workday for the client’s review and approval.
The Result
Conclusion
- Our collaboration helped the client achieve measurable improvement:
- 100% Timesheet Accuracy: Errors were identified and corrected before payroll submission.
- Improved Leave & Absence Accuracy: Consistent verification reduced miscalculations.
- Duplicate Hours Detection: Enhanced checks eliminated payroll duplication risks.
- On-Time Bonus Processing: Bonus file uploads supported smooth payroll cycles.
Payroll is a critical function and even minor errors can disrupt employee trust and organizational efficiency. By partnering with KnowVisory Global, our real-estate client successfully streamlined its payroll processes, reduced administrative inefficiencies, and ensured complete accuracy in employee compensation.
For over two years, our payroll specialists delivered consistent, reliable payroll outcomes that allowed our client to focus on its core business: developing and managing premier apartment communities.
At KnowVisory Global, we specialize in Accounting, Bookkeeping, Payroll Management, Tax Support, and FP&A for businesses across the US, UK, and Canada. If you are looking to outsource payroll or streamline your financial operations, contact us today for tailored support.